Quick Answer: Why Grab Is Not Working?

How do I activate my wallet?

How do I activate my Grab walletTap on the “Payment” tab at the menu bar below.Click onto “Set up GrabPay wallet”Submit the required details such as your “Name &MyKad Number”Your wallet is set up and you are ready to top up!.

How do I activate my grab app?

Create a Grab accountDownload and install Grab app from Play Store (Android) / App Store (iOS)Choose one of account creation (Google, Facebook, or Phone Number)Complete all required data with an active email/Facebook account and phone number.You will receive an SMS OTP contains 4-digit code (IMPORTANT! … Congrats!

Why can’t I log into my grab account?

Please try to log in with either your Google or Facebook account as you may have linked your Grab account to your social media profile. … Let us know, after trying your Facebook or Google account, if you are still unable to login.

What do you do when your GPS stops working?

Android GPS Not Working? Here’s How To Fix ItMove To A Different Spot & Be Patient. When your Android GPS is not working, the problem might not be your phone at all! … Is It Really a GPS Problem? … Have You Tried Turning It Off & On Again? … Rebooting & Airplane Mode. … Try Using Better Accuracy Modes. … Charge Your Phone Or Disable Power Saving Mode. … Use A GPS Diagnostic App.

Can I have 2 Grab accounts?

No. According to the GrabPay terms and conditions, you may only hold one (1) GrabPay account at a time.

Can’t cash in grab?

Here’s what you can do: Please request for a new OTP via the app. Make sure to enter the correct cash-in amount, we do not refund GrabPay Balance if you incorrectly entered the cash-in amount in the app. However, if you cashed in and it hasn’t registered on your mobile or device, let us know and we’ll sort it for you.

How do I fix the grab app?

If your app won’t open, respond, unexpectedly quits, or shows an error, you can take the following steps.Check connectivity. Launch your internet browser, type www.google.com and tap Go. … Check for Updates. Android. … Restart App. Android. … Restart Phone. … Clearing your Cache. … Reinstall app.

How do I get a grab car in 2020?

New Driver RequirementsProfessional Driver’s License.Must be 21-65 Years Old.Valid Government ID of new Peer.GCash Number of new Peer.OR/CR or Sales Invoice/Delivery Note.LTFRB Documents (PA,CPC,Application with case # TAS,Receipt)PAMI.Comprehensive Vehicle Insurance for new vehicles.More items…

How do I activate my GrabPay account?

How do I activate my GrabPay wallet?Step 1: Tap on the GrabPay Wallet icon on your Grab app.Step 2: Click on ‘Set up GrabPay wallet’.Step 3: Submit the required details :-Step 4: Your wallet is set up and you are ready to top up! … Step 1: Tap on top right for GrabPay.Step 2: Select ‘Top-up’.More items…

How do I transfer my account to my new phone?

At the top right corner, click on the Connect account to Grab App option. Fill in your new mobile number. Then tap on the Get Verification Code button. You’ll receive a push notification with a verification code in your Grab app.

How do I contact Grab support?

💬 Chat with us from your Driver appGo to Account (bottom bar) and select Help Centre.Select Support on the bottom navigation bar.Scroll down the page, select Call us. You’re all set for us to serve you. 🎉

How do I put money in my wallet wallet?

How to top up my Credit from Cash WalletTap Menu, GrabPay Wallet and then your Credit Wallet.Choose Top Up with Account and tap on + to add your Cash Wallet as a source of credit.Enter a top-up amount and tap NEXT.Verify that the information is correct and tap TOP UP NOW to complete the transaction.

Why can’t I edit my grab profile?

From the homepage tap on “Account” (bottom-right icon) Tap on “Edit Profile” (below your account name) Tap on “Edit” (top-right) Enter your Grab PIN if you have it set up.

How can I retrieve my grab account?

If you would like to reuse your old number, please follow the steps below:Enter the Grab account with the Start With Phone Number button.Enter the email that is already registered in the Grab account.If you get the message ‘More Secure Enter’, try selecting the Start button with Facebook or Google.

Why is my grab driver account suspended?

Ensure you’re signed in on our passenger app, and not the Grab Driver app. If you’re unable to log in to the passenger app, your account may be suspended. For suspended GrabHitch Driver account, check for non-compliance with GrabHitch Driver Code of Conduct or any breach of Terms of Service.